Updated on 2016-08-15, viewed 12988 times

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Troubleshooting Checklist

Support

Before contacting us, please check the following points:

Top Questions (FAQ)

Here are the most frequently asked questions. This is a good place to look for an answer. If the answer is not here, feel free to check the FAQ dedicated to your favorite flight simulation for more specific questions.

Q11: Can I buy Tacview Home today and upgrade it to Tacview Professional later?
Q11: Can I upgrade my Home edition to the Professional edition?

Of course you can! Please read the dedicated FAQ to discover how.

Q12: ACMI files are taking up a lot of space! Can I compress them?

You can easily compress .txt.acmi files using the command line. Feel free to modify the batch file CompressACMIFiles.cmd to compress many files in a row and save a lot of disk space (ACMI binary files are about six times smaller than text files). Don't forget to erase the old .txt.acmi files after the conversion!

Tacview.exe -Open:"Tacview-20150512-191044-DCS.txt.acmi" -Save -Quiet –Quit
Q13: My DCS World flights are not recorded (or recorded anymore), how can I fix this?

There are many reasons why DCS World flights could not be recorded. Please read the dedicated FAQ to find why.

Q14: When I open a Falcon 4.0 VHS file, Tacview does not display the proper terrain. What is happening?

You probably missed the theater choice in the open-file dialog box. Please read the detailed FAQ about Falcon 4.0 to find how to select the proper terrain and even how to import your own one!

Official threads on the forums

The official threads contain a lot of answers to the most common questions. The community is helpful and will be pleased to guide you during your first steps with Tacview.