Updated on 2019-05-23, viewed 16682 times

Privacy and Spam Policy

Last Updated May 24th, 2018

This Privacy Policy aims to inform visitors and users (hereinafter “you”) of Tacview’s website available at www.tacview.net (hereinafter the “Website”) about the way personal information is handled by Tacview (hereinafter “we” or “Tacview”).

Your use of the Website is also governed by our Terms of Use. We invite you to review them carefully.

The handling of personal information by organizations is governed by laws and regulations and we need to obtain your consent in order to collect, use and disclose your personal information. By browsing the Website, you agree to this Privacy Policy and you give your consent to the collection, use, disclosure, storage and deletion of your personal information in accordance with the terms of this Privacy Policy.


Information We Collect

Information Collected from You

We collect information you voluntarily share with us either through the Website interface (e.g. by filling out a form) or otherwise. Such information may include:

  • Your full name;
  • Email address;
  • Phone number;
  • Geographical address;
  • Country of residence;
  • Any document you upload to the Website;
  • Information you communicate to us through the Website or by email;
  • Information transmitted by social networking sites or applications (e.g. Facebook, LinkedIn, Twitter, Google+, etc.) in any case where you interact with profiles held or controlled by Tacview on such social networking platforms. Note that these platforms could be governed by other policies regarding personal information which may also be applicable.

Information Collected Automatically

Some information is collected automatically while you browse or use the Website. This information may include:

  • Your computer IP address;
  • Your browser settings and operating system;
  • Your mobile device settings if you are accessing the Website from a mobile device;
  • Pages visited, items viewed and clickstream data;

Information Collected through Cookies

We use cookies to improve the performance of the Website and your experience. Cookies are small files saved on your computer by the Website’s server which allow your computer to be recognized and content to be personalized. Some cookies will be automatically erased when you shut down your browser (session cookies) whereas others are stored indefinitely (permanent cookies). Unless you voluntarily provided us with information about yourself, cookies are not associated with your identity. Automatically collected information could, however, be associated with your identity if you provide such information. You may disable the logging of some or all cookies on your computer, which could result in your inability to use some features of the Website.

Financial Information

Sensitive financial information with respect to payments made through the Website is processed by our partner Fastspring and is not available to Tacview. Please refer to policies in place at Fastspring for more information.

We store all collected information described above in accordance with this Privacy Policy.

Personal information means information about an identifiable individual. Some collected information may not fall under the definition of personal information and may not be subject to all obligations contained herein or set forth by applicable laws and regulations.

How We Use Collected Information

We use collected information to:

  • Contact you about our products and services;
  • Send automated emails to confirm email addresses or our receipt of a request from you;
  • Respond to your inquiries about our products and services;
  • Perform analyses about our customers;
  • Build databases from information on our actual and potential customers;
  • Personalise your experience of the Website, including by storing your language preference;

We use the information collected automatically, on an anonymous basis, in order to, inter alia:

  • Monitor Website traffic;
  • Improve Website performance, including by assessing which pages or features are most seen or used by visitors;
  • Perform analyses about traffic to the Website;

Storage of Personal Information

We keep collected personal information until concerned individuals request that it be deleted or until such time where it is not required by our activities. However, except as required by applicable laws and regulations, we do not commit to keep any information for a determined length of time.

Collected information is stored in electronic format in physical location subject to change and may be stored outside Canada. Collected information is protected by commercially reasonable security measures considering the sensitivity of the information.

Disclosure of Personal Information

Unless specifically stated in this Privacy Policy, we will not sell, lease or disclose your personal information without your prior consent.

Collected personal information may only be accessed by our personnel as required to use such information in compliance with this Privacy Policy. Collected information may also be accessed by our agents, suppliers or subcontractors in the case where such information is required to perform their duties. These persons or organisations will undertake to keep personal information confidential and to use same only to the extent necessary to accomplish their mandate toward us.

In the event where the sale or restructuring of the enterprise carried on by Tacview is contemplated (a “Transaction”), we reserve the right to disclose collected information, including personal information, to persons and organisations involved both before and after the Transaction, whether or not it is actually carried out. Such persons or organisations shall commit to keep personal information confidential and to use same only to the extent required to assess the opportunity of the Transaction or in compliance with this Policy.

We may also disclose personal information to third parties if compelled by competent authorities or if expressly permitted by law.

Access Rights

You have the right to request access to, correct, and delete your personal data. You may also object to our processing of your personal data or ask that we restrict the processing of your personal data in certain instances. You must make a written request to that effect at the following address: support@tacview.net

We will respond to your written request at the latest within 30 days of receipt and will give you reasonable access to your personal information within what is permitted by applicable law. Fees could apply in certain cases.

We may verify the identity of individuals seeking to access personal information. Any information provided for identification purposes will not be recorded nor used for any other purpose.

Junk Mail

We abide by the laws and regulations governing unwanted electronic communications. If you no longer wish to receive electronic communications from Tacview, you may so advise us at any time in writing at the following address: support@tacview.net

We will continue to have the right to contact you about your orders, requests for information or in connection with the handling of your personal information.

Changes to this Policy

We may modify this Privacy Policy in order to reflect changes in our business and our handling of personal information. Where a modification is made, a new Privacy Policy will be posted on the Website and should you continue to use the Website, you will be bound by the new Privacy Policy.

Governing Law

The handling of personal information is governed by laws and regulations which may vary from jurisdiction to jurisdiction. This Privacy Policy as well as any associated operation is governed by the laws of the Province of Quebec and the laws of Canada applicable therein and shall be interpreted accordingly.

Any claim, dispute or complaint with respect to the subject matter of this Policy shall be brought before the competent authority sitting in the judicial district of Montreal, hereby excluding any other forum.

Additional Information

For any additional information about our handling of personal information, please contact us at the following address: support@tacview.net